Moosejaw reviews? What do people say on Yelp, Reddit, BBB, and Glassdoor?

Is Moosejaw a safe and legitimate site to use? How do customers rate Moosejaw? Is Moosejaw a scam, what are the most common complaints?
Moosejaw's customer service are rated: 3.0 - 1 ratings

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Knoji Staff
130
Posted Jul 26, 2018

Yelp

Generally, the feedback on Moosejaw on Yelp has been about average to slightly below average. They've been rated at approximately 3 stars by customers on Yelp. It appears that users on Yelp who have experience with Moosejaw locally are have had some issues Moosejaw's customer service, but generally have had a satisfactory experience with them.

You can see Moosejaw's Yelp reviews here.

Better Business Bureau (BBB)

Moosejaw has a mid-range to positive rating on BBB of between B- to B+. The Better Business Bureau has enough data on Moosejaw to assign a grade to them, and they've assigned them a generally positive score. Most likely, Moosejaw has responded in a timely fashion to the majority of customer complaints such that most customers have been satisfied and the BBB has recorded a generally positive score for the company. It is possible that some customer complaints were not resolved to the satisfaction of the customer, leading to a slightly decreased BBB rating.

You can see Moosejaw's BBB rating and scorecard here.

Glassdoor

Moosejaw has positive feedback and reviews on Glassdoor. Out of 47 ratings Moosejaw has received a 4 star rating by employees and former employees. This indicates that Moosejaw has sound employment policies, treats its employees well, and addresses any issues professionally.

You can see Moosejaw's Glassdoor reviews here.

Trustpilot

Shoppers on Trustpilot have assigned Moosejaw about average to slightly below average ratings on Trustpilot. Consumers have posted 52 ratings on Trustpilot and given them roughly 2 stars. It appears that users on Trustpilot who have used Moosejaw may have had some issues with their service, it appears that most people generally have had a good experience with them.

You can see Moosejaw's Trustpilot reviews here.

Reddit

We found a thread on Reddit where users have shared their experiences with Moosejaw.

Generally, the feedback on Moosejaw among Redditors has been positive. Most of the responses to this thread about Moosejaw were from people who had experience with this brand and posted positive feedback.

You can see the full Reddit thread on Moosejaw here.

Shopping tip: (October 23, 2018): Use promo code SUNBURN1 to save 30% off at moosejaw.com — redeem it here. You can also view more Moosejaw promo codes.

Amazon.com is also offering discounts on select Moosejaw items on their website.

. You can also view all 0 stores that offer reviews across all categories.

This user rated Moosejaw's customer service: 3.0
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Rated 4.2 - 33 reviews

About Moosejaw

Moosejaw is a major outdoor & camping equipment company operating the e-commerce site moosejaw.com. Moosejaw sells its products and services in the outdoor & camping equipment vertical, offering discounts and promo codes to its customers infrequently. Moosejaw is very well-regarded among shoppers on Knoji, with 33 ratings and an average rating of 4.2 stars. Moosejaw scores very highly compared to other brands in the outdoor & camping equipment industry, providing 14 e-commerce features to better serve its customers.

Moosejaw's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Moosejaw offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
Moosejaw offers free shipping on all qualifying orders. Get free delivery on your order from Moosejaw, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Yes
Moosejaw offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Moosejaw may not accept debit & prepaid cards currently. Read full answer >>
PayPal:
Yes
Moosejaw accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that Moosejaw may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Moosejaw may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Maybe
It appears that Moosejaw may not offer promo codes currently. Read full answer >>
Sales:
Yes
Moosejaw runs a clearance and promotions page on their website. Check the official Moosejaw sales page for the latest discounted prices and sales directly from Moosejaw Read full answer >>
Military Discounts:
Yes
Moosejaw offers coupons and promotional pricing for military veterans. Get up to 30% off and other special offers for Moosejaw on their military discounts page. Read full answer >>
Official Coupons Page:
Maybe
It appears that Moosejaw may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Moosejaw may not offer student discounts currently. Read full answer >>
Price Matching:
Yes
Moosejaw has a price matching and price adjustment policy. Get discounted pricing from Moosejaw if you find a lower price on another website. See program details on their official price matching page. Read full answer >>
Birthday Discounts:
Maybe
It appears that Moosejaw may not offer birthday discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Moosejaw may not offer senior discounts currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Moosejaw may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Moosejaw may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Maybe
It appears that Moosejaw may not offer contact information currently. Read full answer >>
Money-back Guarantee:
Yes
Moosejaw offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Loyalty Programs:
Maybe
It appears that Moosejaw may not offer loyalty programs currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Moosejaw may not offer social media pages currently. Read full answer >>
Reviews:
Maybe
It appears that Moosejaw may not offer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Moosejaw may not accept Affirm financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Moosejaw may not accept Klarna financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Moosejaw may not accept Afterpay financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Moosejaw may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that Moosejaw may not offer website security & privacy currently. Read full answer >>
Mobile Apps:
Maybe
It appears that Moosejaw may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Maybe
It appears that Moosejaw may not offer affiliate programs currently. Read full answer >>
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